Recovery is now complete. All users hosted on Sigma AWS should be able to resume their normal workloads.
Posted Jul 06, 2022 - 18:52 UTC
Update
Recovery is progressing well. Most impacted users should start seeing improved query executions.
Posted Jul 06, 2022 - 18:44 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 06, 2022 - 18:11 UTC
Update
A potential fix has been deployed. We are actively monitoring the recovery process.
Posted Jul 06, 2022 - 18:10 UTC
Update
We have isolated the issue in our query result processing infrastructures. Remedies being applied and right now only a subset of our AWS users are being impacted, approximately 1/6th.
Posted Jul 06, 2022 - 17:24 UTC
Update
We are continuing to investigate this issue.
Posted Jul 06, 2022 - 16:41 UTC
Update
All users hosted in our Sigma AWS deployment are currently experiencing a query processing outage. Our team is working diligently to address the issue.
