Permission Denied Errors on Elements Sourced from Custom SQL Tables
Investigating - We are investigating an issue with view/lite users seeing permission denied error in the workbook with custom SQL. We are treating this as our highest priority. Our apologies for any inconvenience caused.

Impacted Cloud Regions & Services: All regions

User Experience: View/Lite users get permission denied error in the workbook

Incident Start Time: Approximately 2:00PM UTC April 08, 2026
Apr 08, 2026 - 18:22 UTC
Uptime over the past 90 days. View historical uptime.
AWS Operational
90 days ago
100.0 % uptime
Today
Sigma - AWS (Europe) Operational
90 days ago
100.0 % uptime
Today
Sigma - AWS (US) Operational
90 days ago
100.0 % uptime
Today
Sigma - AWS (Canada) Operational
90 days ago
100.0 % uptime
Today
Sigma - AWS (APAC Australia) Operational
90 days ago
100.0 % uptime
Today
Sigma - AWS (UK) Operational
90 days ago
100.0 % uptime
Today
Azure Operational
90 days ago
100.0 % uptime
Today
Sigma - Azure (US) Operational
90 days ago
100.0 % uptime
Today
Sigma - Azure (Europe) Operational
90 days ago
100.0 % uptime
Today
Sigma - Azure (Canada) Operational
90 days ago
100.0 % uptime
Today
Sigma - Azure (UK) Operational
90 days ago
100.0 % uptime
Today
GCP Operational
90 days ago
100.0 % uptime
Today
Sigma - GCP (US) Operational
90 days ago
100.0 % uptime
Today
Sigma - GCP (KSA) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
app.sigmacomputing.com - uptime
Fetching
Apr 8, 2026

Unresolved incident: Permission Denied Errors on Elements Sourced from Custom SQL Tables.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026
Experiencing issues with Google sheets Integration
Resolved - The mitigation measures have proven effective, and the issue is resolved. We will perform a root cause analysis (RCA) and publish our findings in a postmortem note to the Sigma Community site in coming days.

Impacted Cloud Regions & Services: All regions

User Experience: Google Sheets integration and related exports should now be functioning as expected.

Incident Start Time: Approximately 19:15 UTC March 31, 2026

Incident End Time: Approximately 22:12 UTC March 31, 2026
Apr 1, 03:30 UTC
Monitoring - Our engineers have implemented mitigation measures to circumvent the issue and we are monitoring their effect closely.

Impacted Cloud Regions & Services: All regions

User Experience: Google Sheets integration and related exports should now be functioning as expected.

Incident Start Time: Approximately 19:15 UTC March 31, 2026

Incident End Time: Approximately 22:12 UTC March 31, 2026
Mar 31, 21:50 UTC
Identified - We have identified the root cause for this issue with Google sheets integration and are currently deploying a fix to all regions. We will update here once we have additional information. We are treating this as our highest priority. Our apologies for any inconvenience caused.

Impacted Cloud Regions & Services: All regions

User Experience: Affected users are unable to create or use Google Sheets integrations in their exports.

Incident Start Time: Approximately 19:15 UTC March 31, 2026
Mar 31, 21:08 UTC
Mar 31, 2026
Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

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