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Azure Operational
Sigma - Azure (US) Operational
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GCP Operational
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Sep 26, 2026

Export Failures Incident
Resolved - We've identified the root cause and applied a fix, and we're now monitoring the resolution.

Scheduled exports should resume as expected, and users on orgs with password authentication should now be able to sign in.

Our preliminary investigations indicate the following:
Impacted Cloud Regions: Azure, AWS, GCP
Incident Start Time: Approximately September 26, 2026, at 11:24 AM UTC
Sep 26, 16:11 UTC
Update - We've identified the root cause and applied a fix, and we're now monitoring the resolution.

Scheduled exports should resume as expected, and users on orgs with password authentication should now be able to sign in.

Our preliminary investigations indicate the following:
Impacted Cloud Regions: Azure, AWS, GCP
Incident Start Time: Approximately September 26, 2026, at 11:24 AM UTC
Sep 26, 16:08 UTC
Investigating - We are currently looking into reports that users with password authentication are unable to log in to Sigma, along with failures in scheduled report delivery.

Both issues appear to stem from a disruption in the email service. We are actively investigating and will share an update as soon as more information is available.

Our preliminary investigations indicate the following:
Impacted Cloud Regions & Services: Azure, AWS, GCP
Incident Start Time: Approximately September 26, 2026, at 11:24 AM UTC

We will provide updates on this page when we have pertinent status updates.
Sep 26, 15:25 UTC

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

Unable to change email message in scheduled exports inside Sigma reports
Resolved - The issue has now been fixed and users should be able to change the scheduled export email messages successfully now.
Sep 21, 18:29 UTC
Update - We are continuing to monitor for any further issues.
Sep 21, 18:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results now.
Sep 21, 18:25 UTC
Identified - The issue has been identified and a fix is being implemented by the Engineering team.
Sep 21, 17:03 UTC
Investigating - We are investigating an issue with scheduled exports in reports where users are unable to change the email message. We are treating this as our highest priority. Our apologies for any inconvenience caused.

Impacted Cloud Regions & Services: All regions

User Experience: Upon changing the scheduled export message, it reverts back to the default message.

Incident Start Time: Approximately 15:43 UTC September 21, 2026
Sep 21, 16:34 UTC

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

Databricks Azure East US query timeout
Resolved - The Azure East US Databricks service interruption has been resolved. Sigma connections to Databricks Azure East US are no longer experiencing query execution failures or timeouts, and warehouse connections are working normally.

This was caused by a Databricks Azure East US service interruption (https://status.azuredatabricks.net/). If you continue to see errors on your Databricks connection in Sigma, please reach out to us.

We apologize for the disruption and thank you for your patience.
Sep 14, 22:53 UTC
Monitoring - Databricks Azure East US has recovered and is now operational. Sigma connections to Databricks Azure East US should no longer experience query execution failures or timeouts, and warehouse connections should be working normally.

This was caused by a Databricks Azure East US service interruption (https://status.azuredatabricks.net/). If you're still seeing errors on your Databricks connection in Sigma, please continue monitoring: https://status.azuredatabricks.net/

We apologize for the disruption and thank you for your patience.
Sep 14, 21:55 UTC
Update - Databricks Azure East US is degraded services which is affecting Sigma connections and causing query execution failures and timeouts on Databrick warehouse.

We are investigating these errors owing to Databricks Azure East US service interruption (https://status.azuredatabricks.net/) and haven't detected an issue other warehouses at the moment.
If your Databrick connection in Sigma is experiencing errors, please continue monitoring: https://status.azuredatabricks.net/

We apologize for the disruption and will keep this page updated.
Sep 14, 21:19 UTC
Identified - Databricks Azure East US is degraded services which is affecting Sigma connections and causing query execution failures and timeouts on Databrick warehouse.

We are investigating these errors owing to Databricks Azure East US service interruption (https://status.azuredatabricks.net/) and haven't detected an issue other warehouses at the moment.
If your Databrick connection in Sigma is experiencing errors, please continue monitoring: https://status.azuredatabricks.net/

Our apologies for any inconvenience caused.
Sep 14, 19:31 UTC

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

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