Sigma engineering has identified the cause, and the issue is now resolved. Users will need to perform a hard refresh of their browser to see the fix take effect. We will conduct a root cause analysis (RCA) and publish our findings in a postmortem note on the Sigma Community site in the coming days.
Impacted Cloud Regions & Services: All Regions User Experience: Workbooks should now load normally after a hard refresh or browser restart.
Incident Start Time: Approximately 08:30 UTC, August 4, 2026 Incident End Time: Approximately 10:42 UTC, August 4, 2026
Posted Aug 04, 2026 - 11:11 UTC
Investigating
We are investigating an issue where workbooks containing a Snowflake Semantic View fail to load. Sigma Engineering is actively engaged as our highest priority. We apologize for any inconvenience caused.
Impacted Cloud Regions & Services: All Regions
User Experience: Workbook stuck in loading state when containing snowflake semantic views
Workarounds: None at this time
ETA: We do not have an ETA for resolution at this time. Updates will be provided as more information becomes available.
Incident Start Time: Approximately 08:30 UTC, August 4, 2026