BigQuery performance degradation

Incident Report for Sigma Computing

Postmortem

Sigma Engineering has completed the postmortem of this incident. A Root Cause Analysis (RCA) is available on the Sigma Community site: Postmortem for January 27, 2023 Big Query incident

Posted Feb 08, 2023 - 16:49 UTC

Resolved

We have identified the root cause and resolved the issue causing performance degradation on BigQuery connections.
Posted Jan 28, 2023 - 00:44 UTC

Update

Monitoring: mitigations have been deployed and we are seeing improved performance in BigQuery connections.
Posted Jan 27, 2023 - 22:02 UTC

Update

We are continuing to investigate this issue.
Posted Jan 27, 2023 - 21:14 UTC

Investigating

Users with BigQuery Connections are experiencing long query times and timeouts. We are aware of the issue and actively working to mitigate it.
Posted Jan 27, 2023 - 20:59 UTC
This incident affected: GCP (Sigma - GCP (US)) and AWS (Sigma - AWS (US)).