Unable to land on Sigma App webpage

Incident Report for Sigma Computing

Resolved

A subset of users are unable to access their Sigma Org page, resulting in an empty download from their browser. While the original issue has been fixed some lingering effects may still be impacting some users.
As a remedy please clear your browser cache data and re-attempt to access your Sigma Org.
If you cannot clear the browser cache please follow these steps:

1. Visit https://app.sigmacomputing.com
2. Enter your company login url (slug)
3. Click Continue

If you are currently signed in do not click on the Launch button.

Posted Mar 05, 2021 - 06:00 UTC