GCP Queries Failing
Incident
Report for Sigma Computing
Postmortem
Sigma Engineering has completed the postmortem of this incident. A Root Cause Analysis (RCA) is available on the Sigma Community site: Postmortem for February 17th Incident - Sigma GCP
Resolved
Current Status: Our engineers have implemented mitigation measures to circumvent the issue and we are monitoring their effect closely.
Impacted Cloud Regions & Services: Sigma users hosted on GCP
User Experience: Affected users describing performance as having returned to normal.
Incident Start Time: 2023, February 16th ~21:48 PST
Incident End Time: 2023, February 16th ~22:35 PST
We will perform a root cause analysis (RCA) and publish our findings in a postmortem note to the Sigma Community site in coming days. You will receive a notification when that occurs.
Impacted Cloud Regions & Services: Sigma users hosted on GCP
User Experience: Affected users describing performance as having returned to normal.
Incident Start Time: 2023, February 16th ~21:48 PST
Incident End Time: 2023, February 16th ~22:35 PST
We will perform a root cause analysis (RCA) and publish our findings in a postmortem note to the Sigma Community site in coming days. You will receive a notification when that occurs.
Monitoring
We have applied a fix and are currently monitoring to ensure full functionality has been restored.
Investigating
We're currently investigating reports of errors from some of our users on GCP.
This is being handled as our highest priority issue and we expect to resolve it shortly.
Impacted Cloud Regions & Services: Sigma users hosted on GCP.
User Experience: Affected users are experiencing unusual volume of errors.
This is being handled as our highest priority issue and we expect to resolve it shortly.
Impacted Cloud Regions & Services: Sigma users hosted on GCP.
User Experience: Affected users are experiencing unusual volume of errors.
This incident affected: GCP (Sigma - GCP (US)).